“To succeed in business you need to be original, but you also need to understand what your customers want…
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.”
– Richard Branson
International Group Call sh.p.k. is the leading provider of outstanding customer experiences at every opportunity. We are based in Albania’s Capital City of Tirana and were established in March 2016. IGC specializes in activities in the field of contact centers for international markets, including (Inbound, Outbound, Website Development, Social Media Marketing, CRM Web Systems, Back Office, and Data Entry). We also provide critical anxillary corporate activities such as Marketing, B2B, B2C, Fair Events and Tourism. Our team of experienced professionals have earned an unrivaled reputation for dedication, outstanding customer service, and integrity. We are eager to work with you and believe that our seasoned experience, commitment to excellence, customer loyalty, and focused accuracy with zero tolerance for error will successful collaboration with leading multi-national companies facing multiple industry and competitive challenges.
B2B & B2C
Fairs & Events
We aspire to extend and diversify the range of services offered under the confidence gained from customers.
We are constantly engaged in providing innovative solutions for customer service to our partners.