Services

Inbound

  • Green Number Managment
  • Customer Service
  • Web Contacts
  • Orders Reception
  • Help Desk Support
  • Technical Assistance
  • Voice Mail Message Management
  • Product Information Assistance

Outbound

  • Telemarketing
  • Market Survey
  • Telephone interviews
  • Event, conference and seminar Planning, including attendance, invitation and confirmations

Website Development

We deeply believe in developing seamless customer experiences across a variety of media (software, hardware and social). We endeavor to provide our clients with every need to engage their end-users across a myriad of technology devices. Our web developers build customized front-end, back-end and APIs given each required solution. We also coordinate and communicate on a dedicated and consistent basis with your existing development team. More than vendors, we are your Partners, Our clients possess full insight into each project at every step. From the minute details to viewing the larger vision, we ensure that our clients engage actively in the vital the conversations that comprise their corporate ‘story.’ Our goal is to be a seamless part of your team. One Team, Your Message.

  • Laravel
  • CodeIgniter
  • HTML5/CSS3
  • Magento 2
  • Wordpress
  • Joomla

Social Media Marketing

We offer social media services, search engine services, and website design services. We create and manage top-performing social media campaigns for business. Our company manages social media networks such as Twitter, Facebook, Google Plus and Instagram on your behalf. We use relevant social media marketing services to help businesses grow and meet goals. You need to listen to what your customers are saying about your company on social media and respond to their concerns.  Regardless in which industry your company is, your customers are using social media on a daily basis. It is important that you keep them engaged and connected to your brand so that you’re always their first option.

CRM Web Systems

We develop robust online CRM platforms to engage more customers to your business. Highly integrated, configurable and easy-to-use. CRM always had led the success of any digital solution. We enable you to let your users consume meaningful content in the form and the factor you choose. We create information centric and future-ready systems with features having greater ease-of-use.

  • Core Php
  • Laravel
  • CodeIgniter

Back Office

  • Activities for workflow managment. Services for structuring and optimizing workflows connected with contacts, quality check processes, testimonial practices.

Data Entry

  • Elaboration and data storing
  • Database CRUD operations
  • Elaboration and data forwarding
  • Data classification

Never underestimate the intelligence of the audience.
Make good programmes, and they will come.

Email

info@igc.al

European Phone

(+355) 69 203 3372

Worldwide Phone

(+001) 347 434 9718

Address

Elbasanit Street, ABAU palace, Nr. Postal 1000, Tirana, Albania