Services

Inbound

  • Green Number Managment
  • Customer Service
  • Web Contacts
  • Orders Reception
  • Help Desk
  • Technical Assistance
  • Voice Mail Messages
  • Product Info Assistance

Outbound

  • Telemarketing
  • Market Survey
  • Teleselling
  • Phone interviews
  • Info about events, conferences and seminars invitations

Website Development

We deeply believe in developing seamless experience across different devices, we ensure to give our customers everything to engage their users on any device they are working on. Our web developers build front-end, back-end and APIs as per the solution to be created OR can engage on dedicated bases to grow your current development team. We’re your partner, not your vendor. You’ll have full insight into the project every step of the way. From the current task to the big picture, you’ll always be part of the conversation.

  • Laravel
  • CodeIgniter
  • HTML5/CSS3
  • Magento 2
  • Wordpress
  • Joomla

Social Media Marketing

We offer social media services, search engine services, and website design services. We create and manage top-performing social media campaigns for business. Our company manages social media networks such as Twitter, Facebook, Google Plus and Instagram on your behalf. We use relevant social media marketing services to help businesses grow and meet goals. You need to listen to what your customers are saying about your company on social media and respond to their concerns.  Regardless in which industry your company is, your customers are using social media on a daily basis. It is important that you keep them engaged and connected to your brand so that you’re always their first option.

CRM Web Systems

We develop robust online CRM platforms to engage more customers to your business. Highly integrated, configurable and easy-to-use. CRM always had led the success of any digital solution. We enable you to let your users consume meaningful content in the form and the factor you choose. We create information centric and future-ready systems with features having greater ease-of-use.

  • Core Php
  • Laravel
  • CodeIgniter

Back Office

  • Activities for workflow managment. Services for structuring and optimizing workflows connected with contacts, quality check processes, testimonial practices.

Data Entry

  • Elaboration and data storing
  • Database CRUD operations
  • Elaboration and data forwarding
  • Data classification

Never underestimate the intelligence of the audience.
Make good programmes, and they will come.

Email

info@igc.al

European Phone

(+355) 69 203 3372

Worldwide Phone

(+001) 347 434 9718

Address

Elbasanit Street, ABAU palace, Nr. Postal 1000, Tirana, Albania