ABOUT US

Ensure Your Business Continuity & Service Levels

At IGC, we believe in doing things the right way — with integrity, innovation, and a relentless focus on results.
We are a next-generation Call Center and BPO provider, combining human expertise with cutting-edge AI technology to deliver exceptional customer experiences and business process solutions. From 24/7 multilingual support to intelligent automation and digital integration, we empower businesses to scale smarter and serve better.

Proliferate the Market Leave Your Competition Miles Behind
Hardcore Technology With the Softest Human Touch Applying Technology

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Call Us On: +355 69 20 33 372

20

Years Of Experience

120

Total Customers Served

+15M

Calls

+7M

AI Agent Calls

HOW WE WORK

We Communicate To Get Your Business Next Level

Inbound Requests

Handle every customer interaction with speed, accuracy, and care. Our 24/7 inbound call center services manage inquiries, support requests, orders, and complaints — ensuring your customers receive prompt, professional, and personalized assistance every time.

Customer Support

Deliver outstanding support that builds trust and loyalty. Our dedicated teams provide 24/7 assistance across phone, chat, and email — resolving issues, answering questions, and ensuring every customer feels valued, heard, and well taken care of.

AI Agent

Boost efficiency and reduce wait times with AI-powered agents. Our intelligent virtual assistants handle routine queries, automate workflows, and provide instant responses in multiple languages — enhancing the customer experience while lowering operational costs.

System Development

Streamline your operations with custom system development. From CRM and ERP integration to database infrastructure, DevOps, and AI solutions — we build scalable, secure systems tailored to your business goals and built for long-term growth.

WHY CHOOSE US

World - Class Call Center

Language Combinations

Reach a global audience with confidence. Our multilingual teams and AI agents support over 20 languages, including English, Spanish, Italian, German, French, Arabic, and more — ensuring seamless, culturally aware communication with customers across every market.

Outsourced Data Analytics

Turn raw data into actionable insights. Our outsourced data analytics services help you track performance, identify trends, and make smarter decisions — using advanced tools and skilled analysts to transform your data into a competitive advantage.

Email Support Outsourcing

Deliver fast, accurate, and professional responses with our outsourced email support services. Our dedicated agents handle inquiries, complaints, order updates, and more — ensuring every message reflects your brand voice and keeps customers informed and satisfied.

Contact Center Outsourcing

Enhance customer experience while reducing operational costs. Our outsourced contact center solutions offer 24/7 support across phone, email, chat, and social media — delivered by trained professionals who represent your brand with excellence and care.